Privacy Policy
At Telennovelas, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Data Protection
Industry-standard encryption to keep your information secure
Transparency
Clear explanation of what data we collect and why
Your Control
Easy-to-use privacy settings and data management tools
Cookie Preferences
Control how we use cookies and tracking technologies
We collect information to provide better services to all our users. The types of information we collect include:
- Account Information: When you create an account, we collect your name, email address, and payment information.
- Content Interactions: We collect information about the content you watch, search for, rate, and add to your watchlist.
- Device Information: We collect device-specific information such as your hardware model, operating system, and browser type.
- Location Information: We may collect and process information about your general location.
- Log Information: When you use our services, we automatically collect and store certain information in server logs.
We use the information we collect to provide, maintain, protect, and improve our services, and to develop new ones. This includes:
- Personalizing your experience by recommending content we think you'll enjoy
- Processing your transactions and sending related information
- Communicating with you about products, services, promotions, and events
- Improving the security and safety of our services
- Developing new features and services that meet our users' needs
We do not share your personal information with companies, organizations, or individuals outside of Telennovelas except in the following cases:
- With Your Consent: We will share personal information with third parties when we have your consent to do so.
- For External Processing: We provide personal information to our affiliates and other trusted businesses to process it for us.
- For Legal Reasons: We will share personal information if we believe it's necessary to comply with applicable laws or regulations.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, we will continue to ensure the confidentiality of your personal information.
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. This helps us to provide you with a good experience when you use our services and also allows us to improve our services.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our service may become inaccessible or not function properly.
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. This includes implementing the European Commission's Standard Contractual Clauses for transfers of personal information.
You have several rights regarding your personal information, including:
- Access and Portability: You can request a copy of your personal information.
- Correction: You can edit your personal information in your account settings.
- Deletion: You can request that we delete your personal information.
- Objection: You can object to our processing of your personal information.
- Restriction: You can ask us to suspend the processing of your personal information.
- Complaints: You can file a complaint with your local data protection authority.
To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section.
Telennovelas does not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Parents can contact us to review, update, or delete any personal information we may have collected about their child. We also recommend that parents monitor their children's internet usage and use parental control tools to provide a child-friendly online environment.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we do, we will update the "Last Updated" date at the top of this policy.
If we make material changes to this policy, we will provide notice through our services or by other means to give you the opportunity to review the changes before they become effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:
Telennovelas Privacy Team
Email: [email protected]
Address: 123 Streaming Avenue, Los Angeles, CA 90001, USA
We typically respond to privacy-related inquiries within 48 hours.
Have Questions About Your Privacy?
Our support team is here to help you understand your privacy options and manage your data.